DELIVERY OF CARE B1 2

B1 2.3 How health & social care practitioner own values, beliefs and experiences can influence delivery of care. Regarding one’s individuality a person must first be able to understand themselves as a person, their strengths and weaknesses.As a practitioner being cogitative on your character, behaviour and how your views are perceived concerning the people you meet on a regular basis. A practitioner knowing all these attributes about yourself will give you the knowledge needed to value others, being respectful of their beliefs and help you assess your strengths and your weakness. Therefore, you can then use that knowledge as an insensitive to develop on areas that need strengthening. This will help an individual as a practitioner and help them to do their job to the best of their ability.Everyone is unique in their own way and has different characteristics, beliefs, values and ideas hence the reason that will determine the type of care we give to a person and how we treat them as an individual. One should always be conscious of how their beliefs and values will affect the decisions we make about others and the association we forged with clients and people around us. When dealing with service users we should be self-conscious that sometimes we can unintentionally try you impose our values and beliefs on others who do not share the same concept as us, therefore we must be able to recognise such and always have an open mind attitude to everyone we come into contact with . As what others might deem of great importance to them might be very trivial to us/ the practitioner.i.e. as a practicing Muslim the washing of feet before prayer and covering of head during prayer is an important part of their religious beliefs, but as a Christian practitioner one might just see that as being just a casual thing or too much emphasises being put into prayer.As a practitioner you must always be aware of the service user’s beliefs, their preferences and values to be able to understand them better. Also, be able to exercise patience, be understanding, show empathy and have consideration for their differences. Ones uniqueness, opinions, ideas or beliefs should not affect the way you treat others and the way you carry out your role. Being self-aware means that you are in check of your feelings, always putting your clients care and responsibilities as your priority despite your differences. All health care practitioner main role should be to make the centre of their service to be supplying service users with the highest of quality care according to one understanding and the skills you have therefore, nothing should be an obstacle regarding your duties, but enable you to carry out B1 2.3 Continuation your role with pride and dignity while treating everyone individually and at the same time respecting them and their care that is needed.Gaining trust and respect with your service users give you the mindset to provide the appropriate support and care an individual requires. When there is no trust between practitioner and service users its can be demanding and time consuming to be able to offer the right care as practitioner will find it difficult to gain all relevant information needed concerning their clients care, life experiences and medical history to provide adequate care. Knowledge gained through experiences help you as a practitioner develop ways to achieve and administer the right amount of care required. i.e. as a midwife in a maternity ward attending to expecting mothers who have been waiting for a long time to be seen. But the waiting list is long, and everyone is tired and frustrated. The midwife must know the right way to approach everyone by being considerate, respectful and be able to empathy and understanding when making the situation and environment calm.As a practitioner when being reflective you can review your understanding and knowledge in order to get your roles and all task done while being able to seek guidance if addition help and advice is needed. when doing this an individual will understanding that this process allows them to gain new knowledge and give you a better insight on your job roles and expectations. Always remember never to allow another person to influence your decision on a situation, but rather go to the line manager, supervisor or higher office on duty at the time if you fail to understand or to ascertain if you are acting in the client best interest. It is also of great importance that as a practitioner being attentive, focused and decisive on all their decisions are of uttermost importance. Ensure that all the relevant information acquired is accurate before care can be given.i.e. an adult that is vulnerable has informed their carer that they were abused by one of their work colleague John. You as a carer first thought might be no this can’t be or that’s not true because I know John to be a caring family person. Personal thoughts or feelings toward John should never help to make the right decision. You should always remember your first duty of care is to the service user and their wellbeing. Therefore, as a carer you should adhere to your organisation policies and procedures and take the best risk-free path to disclose the information correctly while keeping that person privacy, respecting their rights as an individual B1 2.3 Continuationand treat them with pride and dignity and ensure the boundaries of confidentiality isn’t broken. As a practitioner your behaviour and attitude are constitutional to implement care to the highest of recommended care to service users and when dealing with associates. Being effective, efficient and direct when being put in a situation where concerns must be raised or reported one must follow organisation polices procedures and code of practice in order to protect all parties involved. As a practitioner you should never use your own life experiences to judge others or solve their problem at no given time. Everyone experiences, and circumstances are different. As a practitioner everyone should be treated with respect and dignity regardless of their differences and challenges. One may not agree with everyone’s choices in life or their preferences but should not affect the way you provide care to your clients as you are only dealing with their care plan and not their personal life choices. i.e. as a doctor who is a practicing Christian might have his/her view on gay relationship and think that they shouldn’t be allowed to have children as his religion taught him parents should be a male and female hence your refusal to refer the gay couple to a fertility clinic as to a female Muslim lady not being able to be examine by a male doctor due to her religious beliefs. All personal beliefs and preferences should not be evident in your workplace to prevent discriminatory behaviour. Ensure that you are aware for your organisation code of practice all legal and legislative protocols as they are updated regularly. As a practitioner you should practice equality, diversity and inclusion to allow all clients are being treated fairly. Ensure that some clients have more vulnerability than others hence require extra care and support. Vulnerable people can be an elderly person, young children, domestic abuse victim etc.Everyone is oriented in their family cultures and traditions. We spend a fair amount of time around our families and friends hence they are an important part of our lives. Therefore, they can influence the way we see life or how we perceived things we as practitioners need to know how to separate those boundaries to ensure that we offer our clients the best care require due to their circumstances without showing prejudice. Ensuring the practitioner does not abuse their authority or power that they have been entrusted on them. Practitioners must not bring their personal beliefs, choices and preferences to their workplace and must never impose or coerce clients into making choices.B1 2.3 ContinuationAs practitioners you should bear in mind your chosen profession should always be taken serious as another person’s health and wellbeing depends on your decisions. It is your responsibility to ensure each client receives the highest standard of care. We are in a diverse community therefore we learn new things, gain new experiences from interactions from each other. We as practitioners should be aware of each other’s differences and show respect, dignity and appreciation for each and everyone as an individual.The main principles and core values of the health care services is to ensure that everyone be given the care they required to have a healthy and normal life. While maintaining the fair and just treatment of all in accordance to The Equality Act 2010 which states everyone should be treated fairly and just regardless of their challenges. B1 2.3 ContinuationREFERENCEShttps://www.nursingtimes.net/roles/older-peopl-nurses/influnec-of-personal-values-on-nursing-home-staffs-attitudes-to-care/702136.article (Accessed 29.12.18)https://www.esht.nhs.uk/wp-content/uploads/2017/08/Dignity-values-attitudes-and-person-centred-care.pdf (Accessed 28.12.18)Collider. F. & Goode. B. (2015) pages 62-71. Health &Social Care Diploma. London Hodder Education. Book (Accessed 28.12.18)

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