X-Axis, a Private Cancer Hospital in Las Vegas Name :Sharath Kumar Reddy Kuchur Date: 02/07/2019Institution :University of Cumberlands X-Axis, a Private Cancer Hospital in Las Vegas It is important to appreciate the fact that every hospital is required to maintain a comprehensive data bank regarding the patients’ details during the hospital stay. Updated health records must be maintained at all times to enable medical staff to find out what treatment is suitable for which patient. Equally, these records are important in enabling healthcare practitioners to track how the patients are responding to treatment (Adler-Milstein, DesRoches, Kralovec, Foster, Worzala, Charles & Jha, 2015). Health records are important in the sense that they enable healthcare professionals to know what stages a patient is with his diagnosis, treatment, and recovery. Moreover, keeping health records is an important aspect of healthcare service because records enable medical staff to make important medical decisions regarding their patients. This is because health records details or provides medical histories of the patients which are important in deciding the way forward of a patient or patients. However, most of these records or patients data are kept in digital or electronic form and sometimes may not be accessible due to technical hitches and this may prove a challenge to the hospital. This paper describes what would happen if data was inaccessible for more hours at the Axis Cancer Hospital in Las Vegas.Determine what type of risk-based impacts X Axis would encounter in such a situation.There are several types of risk-based impact that the hospital would encounter in the event that patient data remained inaccessible for some hours. For instance, the most common would be customer dissatisfaction. The medical staff will not be able to access the medical history of their patients and this will make it difficult to treat them. As a result, many patients will express their dissatisfactions and some may threaten to pull out of the hospital. It is important to appreciate the fact that patient satisfaction plays an important role in influencing how hospitals are judged (Adler-Milstein et al., 2015). Elsewhere, the inaccessibility of patient data would lead to delayed treatment and this will be costly to the healthcare institutions as well as risking the lives of patients who are in critical conditions. Generally, some patients may lose their lives if their records cannot be accessed because that means they would not be treated. On the other hand, if the inaccessibility of patient records is caused by hackers, there is the likelihood that valuable information regarding the patient would be lost and this would raise serious security issues regarding how the hospital maintains its records and what type of access controls are used. Equally important, the inaccessibility of patient records for some six or so hours could cause the hospital to delay other business programs. For instance, no patients can be admitted until if the bed capacity is not enough sine older patients that are supposed to be discharged cannot be. Finally, the patient’s safety would be inevitably endangered since the data is not available and the doctors’ are tied. This would cause doctors and nurses at the facility to begin searching for the records and this would mean taking away time from patients.What are the potential business impacts in the emergency room (ER)?There are several business impacts that would occur in the emergency room if the patient data remains inaccessible for a couple of hours. For instance, patients in the emergency room would die and this has a potential financial impact on the hospital. Elsewhere, the emergency department t would be crowded because of the absence of services brought about by the inaccessibility of the patient data. Equally, the doctors would be forced to take records of the new patients by hand and this would take time leading to more patients losing their lives (Adler-Milstein et al., 2015). Equally important, the families of patients in emergency rooms will begin piling pressure on the hospital to work on their patients despite the absence of health records. This will equally cause overcrowding in the emergency rooms caused by the family members who are worried about the safety of their loved ones. The absence of patient records will delay the diagnosis of incoming patients with emergency cases and this may ultimately cause the loss of patients because of not being attended to.What are the potential business impacts in the doctor offices?The absence of patient records comes with serious business impact in the doctor’s offices. For instance, the doctors’ will be faced a difficult situation where everyone would be scattered around searching for any information that may have been stored in papers to see if the cancer patients can receive medical attention. Elsewhere, the overcrowding of the doctors’ offices may equally cause the delay in finding useful information about patients because it is everyone will be looking for information that he or she is not sure of and this would amount to littering the office with numerous paper-based records that may not be necessary (Adler-Milstein et al., 2015). Equally, the offices will experience a beehive of activities with doctors trying to get information from other doctors by word of mouth or even trying to remember the kind of diagnosis done on some patients so as to get started on treating them. The impact of these is that as all doctors settle for looking for information about the patients, the healthcare service will be neglected for some time and this puts the lives of patients in real danger.What are the potential business impacts in other hospital locations such as patient rooms, or surgical wards?There are several potential business impacts that may be experienced in other locations such as the patient rooms or surgical wards. For instance, some patient’s conditions are likely to worsen due to the failure to receive medication in time. Some patients are also likely to begin making noise calling for doctors to attend to them. Furthermore, the patient ward has several patients whose records are the comprehensive database and are on regular drugs. Such patients will not be able to receive their drugs as a result of lost or inaccessible patients’ data (Adler-Milstein et al., 2015). Elsewhere, no surgical procedures will go on as planned because of the lack of information regarding patients. This may undermine the health and safety of the patients if the scheduled time elapses without any surgical procedure being undertaken. Generally, the absence of prior patient history adversely impacts any surgical procedure that is to be undertaken and therefore the doctors will be forced to wait until it is ready.Identify any other issues that might be impacted by the loss of the most prominent database?There are several other issues that would be impacted if the patient data was lost or remained inaccessible for a couple of hours. For instance, due to an inability to access patient information, it will be too difficult to retrieve it for medical purposes and this will imply a postponed treatment until the information can be accessed and retrieved. Equally, the doctors will experience a hard time entering new data regarding patients (Adler-Milstein et al., 2015). This will equally halt any planned treatment until further notice. More importantly, the doctors will not be able to prescribe any treatment to the patients due to the absence of prior medical history. Equally important, the loss of patient data will adversely impact the verification of insurance applications. The effect of this is that the doctors will not be able to see what the patient is covered for and to what extent. Additionally, it will be difficult to tell what the patient is to pay for aside from what the insurance covers. On the other hand, customer application will prove difficult. This will mean that no customer will be able to access the hospital’s website and enter his or her personal information if there was a need to pay medical bills.In summary, medical practitioners are oftentimes with the problem of data availability thus making it difficult for them to provide the required medical services to their patients and in time. It must be appreciated by everyone that it is always hard to predict and prepare for the interruption because even fully tested systems are interrupted thus inhibiting healthcare service delivery. ReferenceAdler-Milstein, J., DesRoches, C. M., Kralovec, P., Foster, G., Worzala, C., Charles, D., … & Jha, A. K. (2015). Electronic health record adoption in US hospitals: progress continues, but challenges persist. Health Affairs, 34(12), 2174-2180.
Table of Contents